Cancellation conditions:
The cancellation conditions are specific for any different hotel, but…
…generally, any withdrawal or cancellation from the booking, made by the client for any reason, is possible without any cost for the customer until 48 h before the fixed arrival date. If the cancellation is made later, the first night must be payed.
You can read the specific cancellation condition of every hotel by clicking the relative “book” button.
In this way you will directly check availability and prices of the hotel and you will be informed about the specific cancellation conditions before your booking confirmation.
General bookink conditions:
The reservation request is directly sent to the hotel:
The reservation requests sent by www.Letohotels.it are managed directly by the destination hotel. In this way, when your booking will be confirmed, you will receive an automatic confirmation message by e-mail, with your booking number, generated by the system. Consequently, the reservation request is acquired and registered by the hotel.
No cost charged before the arrival at the hotel:
Even if at the booking time is requested a valid credit card, this is only used as a warranty, following the booking conditions of every specific hotel. No cost will be charged and the payment will be made by the client directly at the hotel. The only exceptions are in case of late cancellation or no presentation, when a cost will be charged, following the specific hotel policy.
Responsability conditions:
The selling process is made directly between the client and the hotel.
Consequently, no responsibility is due to Letohotels in case of no respect or bad respect of the conditions by the hotel.
Any complain must be sent directly to the hotel.
